![]() ![]() If your return/exchange is approved, we will initiate a refund to your credit card (or original method of payment) or make arrangements for the replacement item to be shipped to you. We will immediately notify you of the status of your refund/exchange after inspecting the item. ![]() To follow up on the status of your online purchase return/exchange, please contact us at we receive your item, we will inspect it and notify you that we have received your returned item. Get store details here: Fastrak Store Info. If you purchased from one of our stores, please contact the store directly. Please note that online and in-store sales are handled separately. ![]() Upon receipt of the returned item, we will fully examine it and notify you via email, within a reasonable period, whether you are entitled to a return. If 7 days or more have passed since your purchase, we cannot offer you a refund or an exchange. You can return items that are still in a saleable condition or unopened items in the original packaging within 7 days of your purchase with a receipt or proof of purchase. If you are not entirely satisfied with your purchase, we're here to help. Thank you for shopping at Fastrak online. ![]()
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